Best Journals for Customer Service Quality and Loyalty (2026)

We track 6 journals in Customer Service Quality and Loyalty, with an average citation rate of 7.36 and average APC of $3830.

Top 10 Customer Service Quality and Loyalty Journals by Citation Rate

#1
Journal of Retailing and Consumer Services
Elsevier BV · ISSN: 0969-6989
CR: 12.08
$3650
#2
Tourism Management
Elsevier BV · ISSN: 0261-5177
CR: 8.48
$4500
#3
Journal of Business Research
Elsevier BV · ISSN: 0148-2963
CR: 8.15
$3670
#4
International Journal of Hospitality Management
Elsevier BV · ISSN: 0278-4319
CR: 6.62
$3830
#5
Industrial Marketing Management
Elsevier BV · ISSN: 0019-8501
CR: 6.48
$3500
#6
Journal of Marketing Research
SAGE Publishing · ISSN: 0022-2437
CR: 2.37

All Customer Service Quality and Loyalty Journals

Frequently Asked Questions

The best journals for Customer Service Quality and Loyalty are ranked by impact factor on this page. We track 6 journals in this field, with an average impact factor of 7.36.

There are currently 0 open access journals in Customer Service Quality and Loyalty indexed in our database.

The average Article Processing Charge for Customer Service Quality and Loyalty journals is approximately $3830 USD.
Customer Service Quality and Loyalty at a Glance
6
Journals
0
Open Access
7.36
Avg IF
$3830
Avg APC
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