article Open Access (gold) EN 2020-10-30

Technostress Dark Side of Technology in the Workplace: A Scientometric Analysis

Giorgia Bondanini, Gabriele Giorgi, Antonio Ariza‐Montes, Alejandro Vega-Muñoz, Paola Andreucci-Annunziata

International Journal of Environmental Research and Public Health, Vol. 17, Issue 21, pp. 8013–8013 (2020)

European University of Rome, Universidad Loyola Andalucía, Universidad Autónoma de Chile, Pontificia Universidad Católica de Chile, Universidad Bernardo O'Higgins

DOI: 10.3390/ijerph17218013 PMID: 33143270

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Abstract

This article aims to provide a critical review of the scientific research on technostress. As such, global references in this field are identified and highlighted in order to manage pre-existing knowledge and establish future 'bridges' among researchers, and to enhance the presently dispersed understanding of this subject. A scientometric meta-analysis of publications on technostress was conducted to achieve this objective. Mainstream journals from the Web of Science (WoS) were used to identify current topics, relevant journals, prolific authors, institutions, and countries, 'schools of thought' and the thematic areas around which current technostress debate revolves. In this article a significant contribution comes from the use of the scientific activity itself, together with scientometric meta-analysis techniques and the application of this scientific activity, its impact and relational character, to discover relevant countries, research organizations and authors which can constitute a global reference to demarcate this knowledge frontier, and who lead the 'critical mass' of global technostress researchers. This study also distinguishes between the relevant themes studied, with co-keywords plus bibliographic coupling citation, and examines the kind of stress the most prolific authors have considered and, therefore, to discover those topics which should be studied further to deepen this research field, in search of a post-disciplinary knowledge that allows unity of focus in technology and psychology.

Topics

Technostress in Professional Settings 1.00 Healthcare professionals’ stress and burnout 0.95 Job Satisfaction and Organizational Behavior 0.94

Field: Psychology · Subfield: Social Psychology

Keywords

Technostress,Mainstream,Scopus,Discipline,Scientific literature,Subject (documents),Citation,Thematic analysis,Web of science,Sociology of scientific knowledge

MeSH Terms

HumansHumansHumansStress, PsychologicalStress, PsychologicalStress, PsychologicalTechnologyTechnology

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