Publication & Citation Trends
Publications
149 total
On the Recognition of Quality Online Course Design in Promotion and Tenure: A Survey of Higher Ed Institutions in the Western United States.
Cited by 11
Semantic Scholar
Expectancy Theory Predictions of Salesmen's
Cited by 1
Semantic Scholar
The Unsold Prospect: Dyadic and Attitudinal
Cited by 0
Semantic Scholar
Impact of Customer Perceived Value and Customer ’ s Perception of Public Relation on Customer Loyalty with Moderating Role of Brand Image
Cited by 27
Semantic Scholar
Quality: The Object of Desire
Cited by 0
Semantic Scholar
After Satisfaction: The Short-Run Consequences
Cited by 0
Semantic Scholar
Loyalty: its many sources and variations
Cited by 10
Semantic Scholar
Emotional Expression in the Satisfaction Response
Cited by 38
Semantic Scholar
Research Topics
Customer Service Quality and Loyalty
(43)
Consumer Behavior in Brand Consumption and Identification
(28)
Consumer Retail Behavior Studies
(21)
Decision-Making and Behavioral Economics
(11)
Parallel Computing and Optimization Techniques
(10)
Affiliations
New Mexico State University
University of Iowa
University of Wyoming
Small Business Administration
University of Kentucky