Andrew S. Gallan
0000-0002-0323-7519
Publication & Citation Trends
Publications
42 total
Biomimicry for sustainability: Upframing service ecosystems
Cited by 3
Semantic Scholar
Why did this happen to me? Causal attributions of illness and cultural health capital.
Cited by 2
Semantic Scholar
Exploring customer engagement tensions when pursuing responsible business practices
Cited by 8
Semantic Scholar
SDG commentary: service ecosystems with the planet - weaving the environmental SDGs with human services
Cited by 7
Semantic Scholar
Cocreating transformative value propositions with customers experiencing vulnerability during humanitarian crises OA
Cited by 10
Semantic Scholar
Healing the Digital Divide With Digital Inclusion: Enabling Human Capabilities OA
Cited by 92
Semantic Scholar
Beyond HCAHPS: Analysis of patients’ comments provides an expanded view of their hospital experiences OA
Cited by 13
Semantic Scholar
The impact of patient shadowing on service design: Insights from a family medicine clinic OA
Cited by 8
Semantic Scholar
Research Topics
Service and Product Innovation
(20)
Customer Service Quality and Loyalty
(12)
Patient Satisfaction in Healthcare
(11)
Innovation and Socioeconomic Development
(6)
Innovative Approaches in Technology and Social Development
(5)
Affiliations
Aurora Health Care
DePaul University
Atlantic University
OSF HealthCare
Arizona State University