Paul W. Fombelle
0000-0003-1775-0249
Publication & Citation Trends
Publications
0 total
A multiple-stakeholder view of open and user innovation: Systematic review and future research agenda
Cited by 0
Semantic Scholar
Conceptualizing post-sales relationship management in B2B markets: review, synthesis, and recommendations for future research
Cited by 4
Semantic Scholar
Putting Words in Their Mouths: Firm-Generated User Content and Consumer Sharing Behavior
Cited by 1
Semantic Scholar
Are Apologies Always the Best Policy? Apologies for Service Failures Backfire When Consumers Are Not Aware of the Failure
Cited by 0
Semantic Scholar
Native advertising effectiveness: The role of congruence and consumer annoyance on clicks, bounces, and visits
Cited by 14
Semantic Scholar
Healthy aging adviser: Designing a service to support the life transitions and autonomy of older adults
Cited by 11
Semantic Scholar
Research Topics
Customer Service Quality and Loyalty
(17)
Digital Marketing and Social Media
(16)
Technology Adoption and User Behaviour
(9)
Consumer Behavior in Brand Consumption and Identification
(7)
Knowledge Management and Sharing
(6)
Affiliations
Boston University
Northeastern University
Universidad del Noreste
College of Business Administration