Mary Jo Bitner
0009-0008-8000-2626
Publication & Citation Trends
Publications
0 total
No publications found.
Research Topics
Customer Service Quality and Loyalty
(51)
Service and Product Innovation
(29)
Digital Marketing and Social Media
(18)
Technology Adoption and User Behaviour
(12)
Consumer Behavior in Brand Consumption and Identification
(11)
Affiliations
University of Washington
Emerald Coast Science Center
Center for Prevention Services
Arizona State University
Seattle University